Refund & Returns Policy

Detailed Product Page Return Policy (Global + India)

Hassle-Free Returns – Shop with Confidence
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, our return policy is simple and customer-friendly.

Return Window

  • Most items can be returned within 30 days of delivery for a full refund or replacement.
  • Exceptions: Digital products, perishable items, or personalized/customized products are non-returnable.

Regional notes:

  • India: Returns follow Indian consumer law. Defective or damaged items are fully refundable.
  • EU/UK: Customers have a 14-day cooling-off period to cancel their order.
  • Other countries: Standard 30-day return window unless local law requires otherwise.

Return Eligibility

  • Items must be returned in original condition, unused, and in original packaging.
  • Include your order number or proof of purchase with every return.
  • Defective, damaged, or incorrect items will be fully refunded or replaced, regardless of reason.

Return Costs / Shipping

  • Defective or mis-shipped items: We cover all return shipping costs.
  • Change of mind / buyer remorse: Customers may be responsible for shipping costs where permitted by law.
  • International shipping: Please use a tracked shipping method. We are not responsible for customs duties or taxes unless otherwise stated.

Refunds

  • Refunds are processed within 5–10 business days of receiving the returned item.
  • Refunds are issued to the original payment method.
  • Shipping fees may be refunded if the return is due to our error (e.g., defective or wrong item).

How to Initiate a Return

  • Contact our support team at [Your Contact Email / Shopify Contact Form].
  • Provide your order number, reason for return, and photos if the item is damaged.
  • Receive a return label or shipping instructions.
  • Ship the item using the provided method.

Additional Regional Notes

  • India: Consumer-friendly returns; defective items fully refundable.
  • EU & UK: Legal right to cancel within 14 days, with refunds processed within 14 days of receipt.
  • US, Canada, Australia: Standard 30-day return window.
  • Other regions: Policies comply with local consumer protection laws.

Tips for a Smooth Return

  • Always include your order number.
  • Use packaging that protects the item during return shipping.
  • Track your shipment to ensure safe delivery.

Customer Support
If you have any questions about your return, contact us anytime at [Contact Us]. Our goal is to make returns easy, fast, and hassle-free.